How long will it take to process my order?
Your order will be processed within 1 business day, regardless of the shipping option selected during checkout. If your order is placed by 4 pm EST, it will be shipped on the same day. Orders placed after 4 pm EST will be shipped the following day.
In the event that certain items in your order are backordered, we will notify you within 24 hours of placing your order. Backordered items typically take up to 8 weeks to be restocked, depending on their availability.
For any assistance, our friendly team at firstname.lastname@example.org is always ready to help. You can reach out to us via email or SMS at 1-888-468-7404.
Please note that we ship from Monday to Friday, excluding weekends and holidays. While we offer express shipping, we cannot guarantee Saturday delivery.
Once your order ships, you will receive a confirmation email containing the tracking link, which may take up to 48 hours to update. Please understand that we cannot be held responsible for any delays caused by the carrier.