Hey! How can we help?What does it mean when my package says it was handed over to the local carrier?
In some cases, a shipping service may be used where the carrier delivering the package to you is not the initial carrier that was used to ship your package out. This is typically the case with international orders as the package gets handed over to the country’s local carrier for final mile delivery.
United States
With UPS: If your tracking shows that the package was handed over to the local carrier, please copy and paste your tracking number into the United States Postal Service (USPS) website. If that tracking does not work, please scroll down to the bottom of the page on your UPS tracking link and see if there’s a longer number listed. Copy and paste that into the USPS website.
International
With UPS: If your tracking shows that the package was handed over to the local carrier, this means the package has been handed over from UPS to your country’s local carrier service. UPS Mail Innovations is a service that will continue to track your package even when it’s handed over to another carrier. No new tracking number, however, will be provided and your local carrier will not recognize the UPS number given. The package is still in transit and will still be delivered to you.
